Effective Date: August 18, 2022This Privacy Policy applies to the sites and apps where it appears.This Policy describes how we treat personal information we collect both online and offline. This includes on our websites and in our apps. It also includes at our box offices or in phone or email interactions you have with us.Our Privacy Notice has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you:

1. Purchase a ticket from us, we will use the information you provide us to fulfill our obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and
2. When you browse our sites, we use cookies to tailor your experience and hopefully provide you with a seamless experience.

Your choices and rights under each scenario are explained in more detail below. Click on "Learn More" under each icon for more information or scroll down to read the full policy.What Information We Have & Where We Get ItWhat Information We Have & Where We Get ItContact and billing information. When you create an account, buy a ticket or have a ticket transferred to you by a friend, we will collect your contact and billing information, such as your name, street address, zip code, email, phone number and credit card number. Information you post. We collect information you post in a public space on our website or on a third-party social media site.Demographic information. We might collect information like your age range, race, or gender, or information about events you like or products you buy. We might collect this as part of a survey, for example.Accessibility Information. We may collect details of your health requirements if you have accessibility requirements when attending events.Security Information. We may collect personal information on incidents and accidents that occur in our venues or the organizer’s venue that may include the use of closed-circuit television video (CCTV), video taken from security cameras, photographs and pertinent personal information regarding accidents/injuries that may have occurred at the venue(s) of the events.Information used for health/safety purposes. We may collect information from ticket purchasers and attendees for compliance purposes related to infectious disease to the extent required under applicable law. This information may include names, contact details, seat locations, along with entry and exit times.In situations where a third party for an event organizer requires the collection of health information (such as test results), please refer to their privacy policy and terms to understand how your data was collected and used. Seller Tax Details. We may collect information from you when you use our services as a seller, including additional identification data such as tax identification numbers, and other required information that you provide.Other information. We may collect information about the browser and device you're using, your IP address, your location, the site you came from, the site you visit when you leave us, and how you used or didn't use our site or app. We may collect this using technology such as GPS and Wi-Fi.To the extent that these Terms differ from a prior version of the Terms which you previously agreed to, this version of the Terms supersedes and governs.We collect information in different ways.We collect information directly from you. For example, if you buy tickets or register for a promotion. We also collect information if you post a comment on our websites or ask us a question.We collect information from you passively. We use tracking tools like browser cookies and web beacons. We also collect information from our apps.We get information about you from third parties. For example, if you use a social media feature within our websites or apps or post to a social media platform, the social media site will give us some information about you.How We Use Your Information & WhyWe use information as disclosed and described here.We use information to provide you with products and services. We use your information to process your order and provide you with customer support. This includes sending you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying your photograph in our contents and advertisement.We may use your information to make our website, products, and services better. We may combine information we get from you with information about you we get from third parties.We use information for security purposes. We use information to protect our company, our venues, our customers, and our websites. This includes detecting or preventing unlawful behavior.We use information for health/safety purposes. Any information required to be collected for purposes of compliance with applicable laws, health and safety requirements, will only be used to contact attendees or shared with relevant local, state or federal authorities. This information is regularly deletedWe use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.We use information as required or otherwise permitted by law or as we may notify you.We keep your information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and otherwise as required by law.Who We Share Your Data With & Why We may share information with third parties.We will share information with our parent or subsidiary companies. This may include SystemSpecs, Remita and Human ManagerWe will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our IT infrastructure or who fulfill your purchases. Some vendors may be located outside of Nigeria.We will share information with our business partners. This includes a third party who provides an event such as the artist, promoter or team, or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies, which may include sending you marketing communications. You should read those policies to learn how they treat your information. We will share information with third parties who sell products or services to you. We will disclose your information to a ticket buyer or seller for order fulfillment purposes if you buy or sell tickets via our resale platform, or with a third party who provides you with ticket insurance or merchandise.We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share information if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.Your Choices & RightsYou have certain choices about how we use your information.You can opt out of receiving our marketing emails. To stop receiving our promotional emails or follow the instructions in any marketing email you get from us. You can also change your preferences in your account. It may take about ten days to process your request. Even if you opt out of getting marketing emails, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.You can modify the information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 45 days. You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your device.Your Privacy Rights.We shall not discriminate against you based on your exercise of any of your rights.You may submit a request for a report of your personal information or a request to delete your personal information by calling us at 018870555, or mailing your request to the address at the bottom of this policy. Please be sure to include your full name, email address, and which type of request you are making in your letter.To verify your identity, we may collect information such as your full name and email address. This information will be compared to our existing records to verify the identity of the individual submitting the request. We may also require you to confirm your request via an automated email message before responding to your request. Depending on the sensitivity of the information requested and the type of request, we may require additional information to verify your identity before responding. We will respond to your request within 45 days if possible and required under the law.Personal Information Collected are:

• Names and Aliases
• Physical Address
• Phone Number
• E-Mail Address
• IP Address
• Interactions with Customer Service
• Information about transactions made on our services
• Event Preferences and Attributes
• Cookies/Web Beacons - We use tracking tools like browser cookies and web beacons.
• Device Attributes

Personal Information Disclosed for a Business Purpose :You may designate an authorized agent to submit requests on your behalf. For an authorized agent to be considered verified, you must provide the authorized agent with a signed, written affidavit to make such requests or a power of attorney. We may follow up with you to verify your identity before processing an agent’s request.Sources of Data about:

• Self-disclosed (e.g. Information provided when interacting with our products and services)
• Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.)
• Data brokers (e.g. Marketing companies, advertising partners, etc.)
• Technical service providers (e.g. Cloud service providers)

Business or Commercial Purposes for Collecting or Selling Personal Information:

• Providing products and services
• Event management
• To prevent, detect, and manage unlawful behavior
• Marketing
• Client services
• Staff administration

Third Parties with Whom we Share Personal Information:

• Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.)
• Data brokers (e.g. Marketing companies, advertising partners, etc.)
• Technical service providers (e.g. Cloud service providers)
• Government entities

If you have an established business relationship with us, you can email us to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.Do Not Track. Our websites and apps are not designed to respond to "do not track" requests from browsers.Data RetentionDeelaa shall retain and use your Personal Data only as long as is necessary to implement, administer and manage your request and contract with Deelaa and a maximum of 10 years after the expiration or termination of the contract or as required to comply with legal or regulatory obligations, including under tax and security laws. At your request, at any time, your Personal Data which is in the custody of Deelaa may be deleted unless we are required by law to retain such information for a certain period of time so as to comply with our obligations under the law.Our sites and apps are not intended for children.Our sites and apps are meant for adults. We do not knowingly collect personal information from children under 18. If you are a parent or legal guardian and think your child under 18 has given us information, you can email us . You can also write to us at the address listed at the end of this policy.Looking After Your InformationWe use standard security measures.We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. If you think that an unauthorized account has been created using your name, contact us at the address below.We store information both in and outside of Nigeria.If you live outside of Nigeria, you understand and agree that we may transfer your information to Nigeria. This site is subject to Nigeria laws, which may not afford the same level of protection of those in your country.We may link to third party sites or services we don't control.This policy does not apply to the privacy practices to websites we do not control. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. Our site may also serve third-party content that contains their own cookies or tracking technologies. We do not control the use of those technologiesContact UsPlease contact us if you have more questions.If you have any questions about this Policy or other privacy concerns, you can email us at info@deela.com. i Please do not include your credit card number or other sensitive information in your email. You can also write us at 6 Ojulari Road, Ikate, Lekki, LagosWhat we will do if there is an update to this policy.From time to time we may change our privacy practices. We will notify you of any material changes to this policy as may be required by law. We will also post an updated copy on our website. Please check our site periodically for updates.